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Delivery Info
Frequently Asked Questions
How do I place an order?
Browse our selection on the website, add items to your cart, follow the checkout process, select your preferred payment method, and confirm your order.
What are your delivery hours?
We're open Monday through Friday, 11am to 7pm. Delivery hours may vary depending on your location and local regulations — contact us for specifics.
Can you guarantee a specific delivery time?
We strive for timely delivery but can't guarantee an exact time due to various factors. You'll receive an estimated delivery window.
Is there a delivery fee?
A delivery fee may apply depending on your location and order size. You'll see any fee at checkout before confirming.
Do I need to be present for delivery?
Yes, you need to be present to receive your order and complete age verification.
What if I miss my delivery?
Contact our customer support team to reschedule. Additional fees may apply for rescheduled deliveries.
Can I change my delivery address after ordering?
Address changes may be possible if you contact us before your order is dispatched. Reach out as soon as possible.
Are your products tested for quality and safety?
Yes. We take product quality and safety seriously, and our products go through rigorous testing and quality control.
Are there age restrictions?
Yes, you must be of legal age (21+) in your jurisdiction to purchase, and we verify age and ID at the time of delivery.